Store terms.

Short, and in plain words. These are the terms of a Poulos Apiary store account.

Ordering

By the case, through your account on this site, by email or by phone. Full cases, no minimum order.

Pricing

Your prices show by tier once your account is approved, and the more you order, the more you save. Prices are online, on your account.

Paying

Your first order is paid on delivery or before it ships. After that, approved stores pay on Net 30 terms. Pay by check or ACH; card only when we set your account up for it. Every order is invoiced; nothing is charged on this site when you order.

Shipping and pickup

Pick up in Tontitown, or we ship, with freight quoted on your invoice. Orders ship in 1 to 2 business days. Residential addresses may carry the carrier’s surcharge.

Damage and returns

Tell us within 7 days of delivery about anything damaged or short, with a photo, and we make it right. Honey is food, so we cannot take back opened cases.

Sales tax

With your resale or exemption certificate on file, we do not charge sales tax. Without one, we have to.

Your information

We keep what your application gives us, your certificate, and your orders, so that your account and our records are complete. We never share or sell it. Ask and we will show you what we hold.

Questions: 405-696-9436, Monday to Friday, 8 to 4:30.